Business management is a pretty old subject, but we seem to always find a new way to add something to the conversation. You see, it’s not just enough to talk about logistics and finance. A lot of people are starting to wonder if the entire process needs an overhaul. That’s actually where Six Sigma comes in. A lot of people have heard about Six Sigma, a concept taken from Motorola’s new manufacturing operations process. However, the concept has grown outside of physical manufacturing into the “soft services” as well.

Six Sigma’s whole goal is to improve the processes a business uses to find errors, and makes sure that the company at large is producing products that are essentially identical to each other. In a world of services, you want to make sure that all of your customers are essentially receiving the same service and products. Sure, you will want to make sure that you customize things to suit the needs of your audience, but you don’t want to have uneven service.

That doesn’t answer the question at large though — is Six Sigma thinking really worth it? Well, if you want to begin using more organization, you should definitely pursue that. However, we argue that there are some downsides to Six Sigma thinking that shouldn’t be ignored.

Among companies that have truly pushed Six Sigma processes, there has been an observation that the implementation has led to a loss in creativity and innovation. The concept can be a bit too narrow for certain industries, which is why it’s so important to test things out and really make sure that this is the right process for your company to take.

From the financial perspective, Six Sigma can also be a costly process. We recommend that business owners really take the time to understand what’s necessary before they open their pocketbooks to figure out more information.

No matter what process you choose in refining your business from all aspects, the time to take action is today!